DistributionNOW:

Story:

DistributionNOW (DNOW) is a global leader in distribution, fabrication, logistics and supply chain solutions to the worldwide energy and industrial markets. With locations in more than 20 countries, DNOW delivers a broad range of products and services to upstream, midstream, downstream and industrial customers. With DigitalNOW®, DNOW’s family of digital products, they seek to redefine the market and transform the company by leveraging innovation, experience, digital tools, technology and proven supply chain processes into a complete digital value-delivery ecosystem.

Solution:

DNOW engaged Espresso Moon to create eSpec™, a first-of-its-kind energy and industrial products configurator. The web-based configurator gives customers the ability to build custom production packages using a simple visual design and specification environment, and then submit their product requests to DNOW’s sales engineers for final review, quotation and purchase.

Services:

Custom Website Design and Development
Mobile App Development
E-Commerce Integration
Hosting and Site Maintenance

eSpec™ offers a more streamlined solution to what is often a labor-intensive and time-consuming communication process between customers and the sales and engineering team, which includes checking desired specs against component capabilities and then costing materials and building complex quotes.

Results:

eSpec™ significantly reduces hours of work for sales engineers, purchasing authorities and production personnel, which in turn helps to eliminate unnecessary costs and time for both DNOW and their customers. It simplifies the customer’s rotating, process and production equipment configuration and procurement process through an easy-to-use configuration solution allowing for speed, efficiency and increased productivity, while optimizing the entire procure-to-order cycle.

For more information, visit www.dnow.com/espec