What services does your company offer?
Espresso Moon offers a comprehensive range of services including custom software development, web application development, mobile app development, UX/UI design, branded digital products, technology consulting, managed hosting and more.
How experienced is your team in software development?
We have been in business since 2004 and have delivered over 1,000 custom digital products. Our team consists of experienced software engineers, designers, testing and QA experts, project managers and software developers with years of experience in their respective fields. We hire only the best and brightest talent, and are committed to staying up-to-date with the latest industry trends and technologies.
What industries have you worked with?
Espresso Moon has delivered over 1,000 custom digital products for clients across a wide range of industries. We have focused experience in manufacturing, oil and gas, training and learning management, insurance and finance, real estate, healthcare, construction, professional services, e-commerce, branded cloud-based products and more.
What technologies and platforms do you specialize in?
Espresso Moon is a technology agnostic, full-stack development firm with experience in a variety of technologies and platforms, including React, Angular, Node.js, .NET, iOS, Android, and more. We are always expanding our skills to stay current with the latest technologies. As a full-service managed hosting provider, we are fluent in the requirements of AWS, Microsoft Azure and more.
What is your development process?
Our development process is tailored to each client’s specific needs and requirements. In general, we follow an Agile development methodology, which emphasizes collaboration, flexibility, and rapid iteration. We follow a rigorous Software Development Life Cycle (SDLC) that governs projects from beginning to end, and provides for dependable support and management of digital projects after completion.
What is the typical timeline for a project?
Timelines for development projects vary depending on the scope and complexity. We work closely with clients to establish clear project milestones and deadlines and keep them informed of progress throughout the development process. Generally speaking, most projects take between four and nine months. Larger, more complex projects can take longer.
How do you manage quality assurance?
Espresso Moon follows a rigorous testing and quality assurance process to ensure that all software we develop performs as promised and meets the highest standards of quality. Internally, our certified testing and quality experts use a combination of automated and manual testing. We have a formal User Acceptance Testing (UAT) process managed with an online ticketing and reporting system that allows clients and client beta testers to identify and address any issues before launch.
How do you handle project management and communication with clients?
Our team members use project management software to keep track of project milestones and deadlines, and we communicate regularly with clients through email, phone, and video conference. On most projects, we establish a schedule of regular progress update meetings or calls and are always available to answer any questions or concerns.
What is your pricing model?
Our pricing model is based on clearly documenting the scope and complexity of each project before we begin. Project budgets are a function of the hours of professional services each project is expected to take, plus any outside costs that might be required. Most projects begin with a Scoping Engagement that establishes the full scope as well as detailed cost estimates for each project upfront. We manage the project to stay within budget, and keep clients informed of any changes that arise along the way that might affect the final price.
Do you offer post-launch support and maintenance?
Yes. Whether we host the product or not, we offer post-launch support and maintenance to ensure that all software we develop continues to meet the needs of our clients. Ongoing support and maintenance services include monitoring software, bug fixes, product updates, security patches, and whatever else the specific product requires.
Do you provide turnkey, end-to-end software development and delivery?
Yes. Delivering complete digital products is what we’re all about. We have a complete internal team of professionals, including strategic planning and design consultants, software architects, developers, security experts and quality assurance engineers. We provide everything from documentation of your requirements, to software design, to coding, to product launch, to ongoing support. We also provide managed hosting for the products we deliver.
How fast can our project get up and running?
That depends on the size and scope of your project, as well as our workload when the project is authorized. In some cases, we can get a Minimum Viable Product (MVP) delivered in one to four months. After the MVP is delivered, we can often launch releases of additional features or functionality every month or so. Every project is different, in size and complexity, and our availability varies with our workload. Please contact us for a free consult on what you can expect with your custom software engagement.
Do you provide hosting and support services?
Yes. We are authorized agents for Microsoft Azure and Amazon Web Services, and we host and manage hundreds of digital products, including mission-critical websites, high-demand custom business software applications, e-commerce solutions, cloud-based SaaS products and mobile business apps. Our managed hosting services include security and performance monitoring, updates, bug fixes and other support functions.